Malaysia is a bit peculiar when it comes to service. In general Malaysians do not want to pay for service, but they are willing to pay for parts. The result is that if you want your car or bike fixed, you will end up paying a completely insane over price on the parts (which they will sell you as original, but they will be cheap copies). Considering the service is generally crap, I guess this approach is quite understandable.
However, I am fed up paying good money for crappy craftsmanship, so when I want something done, I have gotten used to doing it myself.